Last Updated: 18/02/2026
Hello Idly values your privacy and is committed to protecting your personal information.
We may collect:
Name, phone number, email address
Delivery address
Payment details (processed securely through payment gateways)
Device and usage information
We use your information to:
Process orders and deliveries
Improve our services
Send order updates and notifications
Provide customer support
Send promotional offers (with user consent)
We may share information with:
Restaurant partners (for order fulfillment)
Delivery partners
Payment gateway providers
Legal authorities if required by law
We do not sell your personal information.
We implement reasonable technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure.
We may use cookies to improve user experience and analyze platform performance.
We retain personal data only as long as necessary for service delivery or legal compliance.
Users may:
Request access to their personal data
Request correction or deletion of their data
Opt-out of marketing communications
Our platform may contain links to third-party websites. We are not responsible for their privacy practices.
We may update this policy from time to time. Changes will be posted on this page.
For any queries regarding Terms & Conditions or Privacy Policy:
Hello Idly Support Team
Email: support@helloidly.com
